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Terms of Use

Effective Date: September 11, 2025

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of Border Advantage’s websites, content, and any related online services (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

2. Who We Are; Scope

Border Advantage (“Border Advantage,” “we,” “our,” “us”) provides cross-border trade consulting services for businesses operating in Canada and the United States. The Site is intended for business users. Separate written agreements (for example, proposals, statements of work, master services agreements, or data processing terms) may govern any paid or managed services; in the event of conflict, those written agreements control.

3. Changes to the Terms and the Site

We may update these Terms at any time. The “Effective Date” above reflects the latest version. Continued use of the Site after changes become effective constitutes acceptance of the updated Terms. We may modify, suspend, or discontinue the Site or any part of it at any time without liability.

4. Eligibility; Business Use Only

The Site is directed to organizations and their authorized representatives. You represent and warrant that you are using the Site on behalf of a business and that you have authority to bind that business to these Terms. The Site is not intended for children under 13 years of age.

5. Informational Nature; No Professional or Legal Advice

Content on the Site is provided solely for general information. It does not constitute legal advice, accounting advice, customs brokerage services, or professional advice of any kind, and should not be relied upon as such. Border Advantage does not act as your legal representative, customs broker, importer of record, exporter of record, or agent by virtue of Site use alone. Decisions by government agencies (including U.S. CBP and the CBSA) are outside our control and may affect outcomes.

6. Pricing and Claims

Marketing descriptions, including statements such as “no savings, no fees,” are general explanations of a pricing approach and are not a guarantee of results. Any actual fees, percentages, deliverables, and performance commitments are governed exclusively by a separate written agreement executed between you and Border Advantage.

7. Your Responsibilities; Acceptable Use

You agree not to, and will not permit others to:

  • Use the Site for unlawful, infringing, or fraudulent purposes.
  • Interfere with or disrupt the integrity or performance of the Site.
  • Probe, scan, or test the vulnerability of the Site or circumvent security or authentication measures.
  • Access the Site via automated means (including scraping, data mining, robots, or similar tools) except as expressly permitted in writing.
  • Upload or transmit malicious code, or content that you do not have the right to share.
  • Misrepresent your identity, your affiliation, or your authorization to act on behalf of a company.
  • Use the Site to collect personal information about others without their consent or in violation of law.

You remain responsible for ensuring your own compliance with all applicable laws and regulations related to trade, customs, taxation, import/export, and data protection.

8. Confidentiality

Do not submit confidential, privileged, or highly sensitive information through public Site forms unless we have expressly agreed in writing to receive it via a secure channel. Unsolicited information submitted through the Site may not be treated as confidential, and we assume no liability arising from such submissions.

9. Privacy

Our handling of personal information is described in our Privacy Policy available on our website. By using the Site, you acknowledge that we may collect and use information as described in that policy.

10. Intellectual Property; Limited License

All content on the Site, including text, graphics, logos, icons, images, audio, video, data compilations, and software, is owned by or licensed to Border Advantage and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your internal business purposes, subject to these Terms.

11. Feedback

If you send ideas, suggestions, or feedback, you grant Border Advantage a perpetual, irrevocable, worldwide, royalty-free license to use, copy, modify, and exploit such feedback for any purpose, without compensation to you and without any obligation of confidentiality.

12. Third-Party Services and Links

The Site may reference third-party services or content. Border Advantage is not responsible for third-party websites, products, services, or content and does not endorse them. Your dealings with third parties are solely between you and those third parties.

13. Compliance with Laws

You represent and warrant that you will comply with all applicable laws and regulations, including those related to customs, trade controls, sanctions, anti-boycott rules, anti-money laundering, and anti-corruption. You will not use the Site to facilitate transactions with sanctioned parties or for prohibited end uses.

14. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BORDER ADVANTAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BORDER ADVANTAGE OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES arising out of Site use.

19. Dispute Resolution; Governing Law

These Terms and any dispute arising out of or relating to the Site are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein. Any dispute will be resolved by binding arbitration in Winnipeg, Manitoba, Canada.

YOU AND BORDER ADVANTAGE AGREE THAT ANY PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

25. Contact

Legal / Compliance
Border Advantage
Email: info@borderadvantage.com